PRIVACY POLICY

WE KEEP YOUR DATA SAFE

We gather information provided on the website, including IP address, login details, email, computer data, and purchase records. We utilize software for session data like page response times, visit durations, interactions, and browsing methods. Collected data includes personal details (name, email, password, communications), payment specifics (credit card data), comments, feedback, reviews, recommendations, and profile information.

THE WAY YOUR INFORMATION IS COLLECTED

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address to ensure a secure and personalized experience. Your personal information will be used solely for the specific reasons stated above, maintaining your privacy and confidentiality.

WHY YOUR PERSONAL INFORMATION IS COLLECTED

We collect personal and non-personal information for the following reasons; primarily to improve our services and enhance your user experience, as well as to ensure the security and functionality of our platform.

To provide our service to you
To provide you with ongoing customer support
To make you aware of limited edition pieces and promotions, if you are subscribed
To analyse data that helps improve our service to you.
To comply with related laws and regulations.

HOW YOUR PERSONAL INFORMATION IS STORED

ORKIS HOME is hosted on the Squarespace website platform. Squarespace provides the online platform and ecommerce portal that allows us to sell our products to you. Any data you provide to complete your order with us is stored by Squarespace on secure servers behind a firewall.

All direct payment methods offered by Squarespace and used by ORKIS HOME adhere to the standards set by PCI-DSS and are managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW WE COMMUNICATE WITH YOU

From time to time we may need to contact you to notify you regarding your account, resolve issues, or send updates. For these purposes we might contact you via email, telephone, text messages, and postal mail.

If at any time you would like access to the personal data we have about you, or you would like to amend or delete it, please contact us at info@nukhouse.co.uk

COOKIE POLICY

Cookies are small data files that are stored on your device or computer, each containing an anonymous unique identifier and are used to gather data on user experience. If you want to learn more about cookies visit Cookies | ICO

We reserve the right to modify this privacy policy at any time, so please ensure you check back regularly to review it.